This Privacy Policy explains what information Seasoned Tree Care LLC(“Seasoned Tree Care,” “we,” or “us”) collects through this website and how we use it. We keep this simple and only collect what we need to respond to you.
Information you give us
When you submit our estimate or contact form, we collect the information you choose to provide:
- Your name, phone number, and email address
- The property address and city for the work
- The service you're interested in and any details you add
- An optional photo of the tree or property, if you attach one
We use this information solely to respond to your request, prepare an estimate, and schedule or perform the work. Form submissions are delivered to us by email through our email provider (Resend). Any photo you attach is included with that email so our team can review it. We do not sell your information.
Website analytics
We use first-party website analytics to understand how people find and use the site. This may include pages viewed, links or buttons clicked, active time on a page, the referring website or campaign, an anonymous visitor and session identifier, approximate city or region, device type, and browser. Our analytics database does not store form contents, names, email addresses, or raw IP addresses. We use this information for website performance, marketing attribution, and anonymous visit-journey analysis.
This site also uses Google Analytics, Google Ads measurement, and the Meta Pixel. Those providers may set cookies and receive technical information such as your IP address, browser, device, page URL, and advertising identifiers under their respective policies. See Google's Privacy Policy and Meta's Privacy Policy.
Marketing attribution
To understand which ads or searches bring people to us, your browser may store campaign parameters (such as UTM tags) and the page you first landed on. This is kept in your browser's local storage and attached to a form submission if you choose to send one.
When you submit a quote request, we may share limited information with Google to measure whether our advertising led to a request, approved quote, or completed job. This may include Google advertising identifiers, transaction and campaign information, quote or invoice values, and customer information you provided such as your name, email address, phone number, and address details. Direct customer identifiers are normalized and cryptographically hashed before they are uploaded where Google requires hashing. Google may compare those identifiers with its records to attribute results to an advertising interaction and provide us with conversion measurement and reporting.
We use this sharing for advertising measurement, not to sell your information or to create customer advertising lists. Google handles the information under its enhanced-conversion data terms and Privacy Policy.
We also use the OpenAI Ads Measurement Pixel to measure quote requests and phone-number selections that follow a ChatGPT ad click. This integration uses an advertising click identifier and conversion event information. We do not intentionally send quote-form contents, names, email addresses, phone numbers, or property addresses to OpenAI through this Pixel implementation.
Cookies
We set a first-party cookie containing a random visitor identifier so we can count repeat visits. It does not contain your name or contact information and expires after one year. Google and Meta may also set measurement or advertising cookies as described above. Essential administrative cookies are used to secure private staff areas. You can block or delete cookies through your browser settings; the public website will still work, although analytics and advertising attribution may be less accurate.
Text messages
Our website form sends your request to us by email. We do not enroll you in automated text-message (SMS) marketing through this form. If you phone or text us directly, we may reply by phone or text to help with your request.
Data retention and security
We keep form submissions and related correspondence for as long as needed to serve you and for our normal business records, then dispose of them. We take reasonable steps to protect your information but cannot guarantee the security of information transmitted over the internet.
Children
This site is intended for adults and is not directed to children.
Contact us
Questions about this policy or your information? Contact us at info@seasonedtree.com or (864) 762-1253. Mailing address: P.O. Box 324, Pelzer, SC 29669.